diff --git a/app/src/componentsV2/BlockScreen/components/BlockScreen.tsx b/app/src/componentsV2/BlockScreen/components/BlockScreen.tsx
index a5bda7581e..5a83b00af5 100644
--- a/app/src/componentsV2/BlockScreen/components/BlockScreen.tsx
+++ b/app/src/componentsV2/BlockScreen/components/BlockScreen.tsx
@@ -1,6 +1,12 @@
 import React, { ReactElement, useEffect } from "react";
+import { useDispatch, useSelector } from "react-redux";
+import { MdLogout } from "@react-icons/all-files/md/MdLogout";
 import "./blockscreen.scss";
 import MinimalLayout from "layouts/MinimalLayout";
+import { RQButton } from "lib/design-system-v2/components";
+import { getAppMode } from "store/selectors";
+import { isActiveWorkspaceShared } from "store/slices/workspaces/selectors";
+import { handleLogoutButtonOnClick } from "features/onboarding/components/auth/components/Form/actions";
 import { BlockConfig, BlockType } from "../hooks/useIsUserBlocked";
 import { trackBlockScreenViewed } from "../analytics";
 
@@ -29,6 +35,10 @@ const BlockComponent = ({
 };
 
 export const BlockScreen: React.FC<Props> = ({ blockConfig }) => {
+  const dispatch = useDispatch();
+  const appMode = useSelector(getAppMode);
+  const isSharedWorkspaceMode = useSelector(isActiveWorkspaceShared);
+
   const blockType = Object.keys(blockConfig)?.[0];
   const config = blockConfig[blockType as BlockType];
 
@@ -36,6 +46,10 @@ export const BlockScreen: React.FC<Props> = ({ blockConfig }) => {
     trackBlockScreenViewed(blockType);
   }, [blockType]);
 
+  const handleSignOut = () => {
+    handleLogoutButtonOnClick(appMode, isSharedWorkspaceMode, dispatch);
+  };
+
   let blockElement = (
     <BlockComponent
       logo={<img width={56} height={56} src={"/assets/media/grr/globe-warning.svg"} alt="Blocked" />}
@@ -45,24 +59,52 @@ export const BlockScreen: React.FC<Props> = ({ blockConfig }) => {
   );
 
   if (blockType === BlockType.GRR) {
+    const contactEmail = config?.metadata?.contactEmail || "contact@requestly.com";
+    const title = config?.metadata?.title || "Important Update on Requestly Usage";
+    const contactLink = (
+      <a
+        target="_blank"
+        rel="noreferrer"
+        href={`mailto:${contactEmail}`}
+        className="block-screen-message-contact-mail"
+      >
+        {contactEmail}
+      </a>
+    );
+
     blockElement = (
       <BlockComponent
         logo={<img width={56} height={56} src={"/assets/media/grr/globe-warning.svg"} alt="GRR warning" />}
-        title={"Important Update on Requestly Usage"}
+        title={title}
         subtitle={
-          <>
-            Welcome to Requestly, now part of BrowserStack! Your organization requires Data Residency, and Requestly is
-            currently being updated for full compliance. For guidance on using Requestly, please reach out to your
-            BrowserStack Customer Success Manager or email us at
-            <a
-              target="_blank"
-              rel="noreferrer"
-              href="mailto:contact@requestly.com"
-              className="block-screen-message-contact-mail"
-            >
-              contact@requestly.com
-            </a>
-          </>
+          config?.metadata?.message ? (
+            <>
+              {config.metadata.message} {contactLink}
+            </>
+          ) : (
+            <>
+              Welcome to Requestly, now part of BrowserStack! Your organization requires Data Residency, and Requestly
+              is currently being updated for full compliance. For guidance on using Requestly, please reach out to your
+              BrowserStack Customer Success Manager or email us at {contactLink}
+            </>
+          )
+        }
+      />
+    );
+  } else if (blockType === BlockType.ACCESS_DENIED) {
+    blockElement = (
+      <BlockComponent
+        logo={
+          <img
+            className="block-screen-illustration"
+            src={"/assets/media/apiClient/file-error.svg"}
+            alt="Access denied"
+          />
+        }
+        title={config?.metadata?.title || "You don't have access to Requestly"}
+        subtitle={
+          config?.metadata?.message ||
+          "Your account hasn't been granted access to this product. Contact your administrator to request access, then sign in again."
         }
       />
     );
@@ -106,7 +148,16 @@ export const BlockScreen: React.FC<Props> = ({ blockConfig }) => {
 
   return (
     <MinimalLayout>
-      <div className="block-screen-screen">{blockElement}</div>
+      <div className="block-screen-screen">
+        <div className="block-screen-content-wrapper">
+          {blockElement}
+          {blockType === BlockType.ACCESS_DENIED ? (
+            <RQButton type="primary" onClick={handleSignOut} className="block-screen-signout-btn" icon={<MdLogout />}>
+              Sign out
+            </RQButton>
+          ) : null}
+        </div>
+      </div>
     </MinimalLayout>
   );
 };
diff --git a/app/src/componentsV2/BlockScreen/components/blockscreen.scss b/app/src/componentsV2/BlockScreen/components/blockscreen.scss
index c30a871743..9e9604ce7d 100644
--- a/app/src/componentsV2/BlockScreen/components/blockscreen.scss
+++ b/app/src/componentsV2/BlockScreen/components/blockscreen.scss
@@ -4,6 +4,19 @@
   padding: var(--space-15, 80px) 10px;
 }
 
+.block-screen-content-wrapper {
+  display: flex;
+  flex-direction: column;
+  align-items: center;
+  gap: var(--space-8, 24px);
+  width: 100%;
+  max-width: 500px;
+
+  .block-screen-signout-btn {
+    margin-top: var(--space-2, 4px);
+  }
+}
+
 .block-screen-message-container {
   display: flex;
   flex-direction: column;
@@ -11,7 +24,7 @@
   gap: var(--space-8, 24px);
   border-radius: 8px;
   width: 100%;
-  max-width: 600px;
+  max-width: 500px;
 
   .block-screen-message-icon img {
     width: 56px;
@@ -19,6 +32,12 @@
     aspect-ratio: 1/1;
   }
 
+  .block-screen-message-icon img.block-screen-illustration {
+    width: auto;
+    height: 72px;
+    aspect-ratio: auto;
+  }
+
   .block-screen-content {
     display: flex;
     flex-direction: column;
diff --git a/app/src/componentsV2/BlockScreen/hooks/useIsUserBlocked.ts b/app/src/componentsV2/BlockScreen/hooks/useIsUserBlocked.ts
index 52e5c305d5..4dc01b72f6 100644
--- a/app/src/componentsV2/BlockScreen/hooks/useIsUserBlocked.ts
+++ b/app/src/componentsV2/BlockScreen/hooks/useIsUserBlocked.ts
@@ -1,21 +1,45 @@
 import firebaseApp from "firebase";
 import { getDatabase, onValue, ref } from "firebase/database";
 import { doc, getFirestore, onSnapshot } from "firebase/firestore";
-import { useEffect, useState } from "react";
+import { useEffect, useMemo, useState } from "react";
 import { useSelector } from "react-redux";
 import { getUserAuthDetails } from "store/slices/global/user/selectors";
+import { isPremiumUser } from "utils/PremiumUtils";
 
 export enum BlockType {
   GRR = "grr",
   COMPLIANCE_ISSUE = "compliance-issue",
+  // Free / unlicensed users at a gated domain (e.g. aon.com). Used with metadata.exemptBrowserstackUsers
+  // so users holding an active BrowserStack seat pass through while everyone else sees the access screen.
+  ACCESS_DENIED = "access-denied",
 }
 
+type BlockConfigValue = {
+  isBlocked: boolean;
+  reason?: string;
+  // metadata.exemptBrowserstackUsers (boolean): when true, users who hold an active BrowserStack-provisioned
+  // seat are NOT blocked (e.g. block free users at a domain but let BrowserStack-licensed users through).
+  // Omit for a full domain block (everyone at the domain is blocked).
+  metadata?: Record<string, any>;
+};
+
 export type BlockConfig = {
-  [key in BlockType]?: {
-    isBlocked: boolean;
-    reason?: string;
-    metadata?: Record<string, any>;
-  };
+  [key in BlockType]?: BlockConfigValue;
+};
+
+/**
+ * A user has an active BrowserStack seat when their subscription is BrowserStack-provisioned and currently active.
+ */
+const hasActiveBrowserstackSeat = (planDetails: any): boolean => {
+  return Boolean(planDetails?.subscription?.isBrowserstackSubscription) && isPremiumUser(planDetails);
+};
+
+/**
+ * A domain block is skipped for BrowserStack-licensed users when metadata.exemptBrowserstackUsers is set.
+ * Used only for domain-level blocks; explicit per-user blocks always apply.
+ */
+const isUserExemptFromBlock = (value: BlockConfigValue | undefined, hasBrowserstackSeat: boolean): boolean => {
+  return Boolean(value?.metadata?.exemptBrowserstackUsers) && hasBrowserstackSeat;
 };
 
 export const useIsUserBlocked = () => {
@@ -23,6 +47,13 @@ export const useIsUserBlocked = () => {
   const isLoggedIn = user?.loggedIn;
   const uid = user?.details?.profile?.uid;
   const email = user?.details?.profile?.email;
+  const planDetails = user?.details?.planDetails;
+
+  const hasBrowserstackSeat = useMemo(
+    () => hasActiveBrowserstackSeat(planDetails),
+    // eslint-disable-next-line react-hooks/exhaustive-deps
+    [planDetails?.planId, planDetails?.status, planDetails?.subscription?.endDate, planDetails?.subscription?.isBrowserstackSubscription]
+  );
 
   const [domainBlockConfig, setDomainBlockConfig] = useState<BlockConfig | undefined>(undefined);
   const [userBlockConfig, setUserBlockConfig] = useState<BlockConfig | undefined>(undefined);
@@ -77,8 +108,7 @@ export const useIsUserBlocked = () => {
       return;
     }
 
-    // console.log({ userBlockConfig, domainBlockConfig });
-
+    // Explicit per-user blocks always apply, regardless of plan.
     for (const [key, value] of Object.entries(userBlockConfig || {})) {
       if (value?.isBlocked) {
         setFinalBlockConfig({
@@ -90,8 +120,10 @@ export const useIsUserBlocked = () => {
       }
     }
 
+    // Domain-level blocks can exempt BrowserStack-licensed users via metadata.exemptBrowserstackUsers,
+    // so free users at a domain are blocked while users with a BrowserStack seat pass through.
     for (const [key, value] of Object.entries(domainBlockConfig || {})) {
-      if (value?.isBlocked) {
+      if (value?.isBlocked && !isUserExemptFromBlock(value, hasBrowserstackSeat)) {
         setFinalBlockConfig({
           [key]: {
             ...value,
@@ -100,7 +132,10 @@ export const useIsUserBlocked = () => {
         return;
       }
     }
-  }, [domainBlockConfig, isLoggedIn, uid, userBlockConfig]);
+
+    // No applicable block (or user is exempt) — clear any stale block config.
+    setFinalBlockConfig(undefined);
+  }, [domainBlockConfig, isLoggedIn, uid, userBlockConfig, hasBrowserstackSeat]);
 
   return {
     isBlocked: !!finalBlockConfig && Object.values(finalBlockConfig).some((value) => value.isBlocked),